Trust Center · Subprocessors
Every third party that touches your data, and exactly what it touches.
A real table rather than a statement that we use industry-standard providers. Entries still marked for confirmation are ones we will not state until the contract terms are signed and verifiable.
Material changes to this list are notified in advance under the DPA.
Current list
Subprocessor, purpose, data category, region.
| Subprocessor | Purpose | Data category | Region |
|---|---|---|---|
| Amazon Web Services | Primary hosting, storage and compute for the platform | Audio, transcripts, behaviour scores, account data | US (us-east-1) or India (ap-south-1), per account residency selection |
| Cloudflare | Edge delivery, TLS termination and DDoS protection | Request metadata and IP addresses. No audio or transcript content at rest | Global edge, terminating into the selected residency region |
| [CONFIRM: speech-to-text provider] | Speech-to-text transcription of captured audio | Audio and resulting transcripts, post-redaction where redaction is pre-transcription | [CONFIRM: processing region and whether zero-retention terms are in place] |
| [CONFIRM: LLM provider] | Behaviour scoring and coaching prompt generation | Redacted transcripts and behaviour definitions. No audio | [CONFIRM: processing region, zero-retention and no-training terms] |
| Postmark | Transactional email — daily prompts, digests and account notifications | Name, work email, and prompt content in the email body | United States |
| Sentry | Application error monitoring | Error traces and technical metadata. Scrubbed of conversation content | United States |
| [CONFIRM: identity provider integration] | Single sign-on and directory provisioning | Name, work email, role and group membership | [CONFIRM] |
No subprocessor on this list is permitted to use your data to train its own models, and none receives audio except where the purpose column says so explicitly.
Questions from your security team?
Send them to us directly. We would rather answer a questionnaire early than discover a blocker at contract stage.